Frequently Asked Questions
Everything you need to know about ordering from Amor Cakes & Chocolates.
How do I place an order? expand_more
Browse our Products page, add items to your cart, and check out. You can pay via UPI at checkout and we'll confirm your order once payment is verified.
How far in advance should I order a custom cake? expand_more
For custom or celebration cakes, we recommend ordering at least 24-48 hours in advance so we can bake it fresh for your date. Standard items are usually made to order for next-day delivery.
What payment methods do you accept? expand_more
We currently accept UPI payments at checkout. Once we verify your payment, your order moves to processing.
Can I cancel or change my order after placing it? expand_more
If your order hasn't started processing yet, contact us as soon as possible via the Contact page and we'll do our best to accommodate changes or cancellations.
Do you cater to dietary restrictions or allergies? expand_more
Many of our products are tagged with dietary information (such as eggless or nut-free) on the product page. If you have a specific allergy concern, please reach out before ordering so we can advise accordingly.
How is my order delivered? expand_more
Orders are freshly baked and packed close to your delivery time to arrive in the best condition. You can track the status of your order from the My Orders page once you're logged in.
Do you offer refunds? expand_more
If there's an issue with your order — damaged, incorrect, or missing items — contact us within 24 hours of delivery with photos where possible, and we'll make it right.
How do I use a reward coupon or offer code? expand_more
Enter your coupon code at checkout, or check the Offers page and My Rewards section of your account for codes you're eligible for.
Still have a question?
Can't find what you're looking for? Send us a message and we'll help you out.
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